Personal identification information
We collect information from you when you fill out a product inquiry form, contact us form, use an email link, or respond to a survey. You may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information only if it is voluntarily submitted to us.
We may collect non-personal identification information about you whenever you interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about the means of connection to our Sites, such as the operating system and the Internet service providers’ utilized and other similar information.
How your information is used
Any of the information collected may be used in the following ways:
- To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or service requested.
- To send periodic emails – the email address you provide, may be used to send product information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.
How we protect your information
Security measures are implemented to maintain the safety of your personal information when you place a product inquiry or enter, submit, or access your personal information.
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Sharing your personal information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
By using our Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of our Sites following the posting of changes to this policy will be deemed your acceptance of those changes.
Pinnacle Climate Technologies
1 Industrial Blvd.
Sauk Rapids, MN 56379
800-779-3267 | 320-251-8696
This document was last updated on November 11, 2015.