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Privacy Policy

This Privacy Policy governs the manner in which Pinnacle Climate Technologies collects, uses, maintains and discloses information collected from users of the www.pinnacleclimate.com website (“Sites”). This privacy policy applies to the Sites and all products and services offered by PCT.

Personal identification information

We collect information from you when you fill out a product inquiry form, contact us form, use an email link, or respond to a survey. You may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information only if it is voluntarily submitted to us.

We may collect non-personal identification information about you whenever you interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about the means of connection to our Sites, such as the operating system and the Internet service providers’ utilized and other similar information.

How your information is used

Any of the information collected may be used in the following ways:

  • To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or service requested.
  • To send periodic emails – the email address you provide, may be used to send product information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.

How we protect your information

Security measures are implemented to maintain the safety of your personal information when you place a product inquiry or enter, submit, or access your personal information.

Web browser cookies

Our Sites may use “cookies” to enhance your experience. Your web browser places cookies on the hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Sites may not function properly.

Sharing your personal information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy only

This online Privacy Policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of our Sites following the posting of changes to this policy will be deemed your acceptance of those changes.

Changes to our Privacy Policy

PCT has the discretion to update this Privacy Policy at any time. When we do, the ‘updated date’ at the bottom of this page will be revised. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of the Sites, or your dealings with the Sites, please contact us at:

Pinnacle Climate Technologies
1 Industrial Blvd.
Sauk Rapids, MN 56379
800-779-3267  |  320-251-8696

This document was last updated on November 11, 2015.